BT announces new software updates for ‘better client experience’

The latest updates to the wealth institution’s software include the ability for advisers to provide in-force quotes in less than 10 minutes.

The new in-force functionality can be used by most eligible single life insured and stepped premium Protection Plans policies.

“The new in force feature on LifeCENTRAL+ benefits both advisers and clients,” BT’s head of adviser distribution, life insurance, Steve Craig said.

“An adviser can be on a phone or video call with a client, conducting a review of their life insurance needs, and obtain a quote right there and then.

“This can help the adviser and client make decisions on updating policies with minimal delay, resulting in a better client experience and more efficient process for the adviser.”

The LIFECENTRAL+ updates come as BT celebrates the 10th anniversary of its BT Protection Plans.

Neil Griffiths

Neil is the Deputy Editor of the wealth titles, including ifa and InvestorDaily.

Neil is also the host of the ifa show podcast.