New life insurer to prepare for full market launch

Following a relatively low-key launch in June, a better-than-expected performance has NEOS motivated to cast its net wider into the life insurance market.

According to NEOS Life managing director Brett Yardley, the first three months have been focused on ensuring its foundations are strong and making sure it’s always delivering an outstanding experience for advisers and customers.

“Whether it’s how simple, intuitive and fast our application process is, the certainty offered by our three-year rate guarantee or our contemporary, common-sense underwriting decisions, advisers are appreciating how easy and efficient the NEOS Experience is and how it produces great outcomes for customers and advisers,” Mr Yardley said.

Mr Yardley said NEOS Life is already delivering more than 35 per cent of underwriting decisions immediately, and is well on track to reach the goal of over 50 per cent of decisions immediately and 80 per cent within three working days.

“Not only does this support a positive customer experience and confidence in the service we provide, it also greatly improves cash flow within the adviser’s business.  With so many challenges currently facing advisers, this is a huge help,” he said.