Keeping the human connection in a sector driven by technology

Recorded live at the IFA convention 2018, ifa editor James Mitchell catches up with netwealth’s Nick Mitchell, Experience Wealth’s Steve Crawford and Sufficient Fundz’ James Millard to delve into the impact that technology has had on customer service in financial advice.

podcast

podcastNovember 07, 2018By

Find out how these advisers maintain a human connection in a world dominated by emerging technology platforms, the concept of financial wellbeing and why customer needs should always come first.
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class="poll-item-status">Poll has ended.</h4> <div class="b-poll__results__options"> <div class="b-poll__results__options__text">Stephen Jones</div> </div> <div class="b-poll__results__pic"> <div class="b-poll__results__pic__bar" style="width: 9.7%; background-color: #000000"> <span>9.7%</span> </div> </div> <div class="b-poll__results__options"> <div class="b-poll__results__options__text">Luke Howarth</div> </div> <div class="b-poll__results__pic"> <div class="b-poll__results__pic__bar" style="width: 46.4%; background-color: #000000"> <span>46.4%</span> </div> </div> <div class="b-poll__results__options"> <div class="b-poll__results__options__text">Neither</div> </div> <div class="b-poll__results__pic"> <div class="b-poll__results__pic__bar" style="width: 43.9%; background-color: #000000"> <span>43.9%</span> </div> </div>  </div> <div class="b-poll poll-link"><a href="/polls/preferred-financial-services-minister" class="cta-view-all">See details <img 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