BT upgrades digital investment platform

These enhancements follow the rollout of digital consent capability for bank account establishment and trading in July this year. The features are also available via the BT Panorama mobile app.

BT head of Panorama product development Anil Sagaram said introducing continual improvements and putting adviser needs at the forefront of new platform functionality is key to supporting advisers and their clients and increasing the efficiency of the advice process.

“We are pleased to see BT Panorama’s success continue with an acceleration in adviser registrations, up 56 per cent in the past year,” Mr Sagaram said.

“We are investing in digitisation and introducing new features and functionality that increase both advice efficiencies and client engagement. We want to ensure we continue to meet the evolving needs and preferences of clients and advisers.”

Through Panorama, advisers can now generate a digital ROA that automatically pre-populates with client and transaction information. The information is stored on the platform, which BT said will save advisers time and reduce potential errors caused by re-keying client information.

The ROA and digital consent requests can be created in bulk for corporate actions, aiming to reduce the risk of mistakes and make the end to end process more efficient.

BT added that the client approval and the ROA are both stored on the platform, providing an online compliance record.

Panorama’s reporting functionality has also seen additions to client investment holding reports, summary views, cash statements, asset allocation and performance reporting.

According to the 2018 Investment Trends Planner Technology Report, advisers are evolving how they use technology in their practices, and digital client engagement will be the norm for the next generation of advisers.

“We know building business process efficiencies is a key area advisers are concerned about and we are listening to the adviser community and making enhancements to meet these needs,” Mr Sanagram said.

“The core BT Panorama platform is now in place and the technology landscape is moving quickly, making it easier to meet these needs.”

BT Panorama generated net flows of $4.9 billion to June 2018.

“Our aim is to provide innovative technology solutions to help advisers adapt their businesses for the future,” Mr Sagaram said.

“We are also maintaining our focus on our core platform capabilities such as year-end reporting and data feeds.”