The study, supported by a grant from the Australian Research Council in partnership with the FSC, found 84 per cent of respondents reported high levels of trust in their adviser, and 80 per cent saying they are satisfied with their adviser.
It also found 80 per cent of respondents said they would recommend their adviser.
The research, titled ‘Funding our future: Perceptions of the value in financial advice’, was led by a team of researchers from the University of Adelaide, the University of Technology Sydney and the University of Western Australia.
FSC chief executive Sally Loane said, “The research findings, that show an overwhelming majority of clients are satisfied with their financial planner, goes to show there is fantastic work being done by the industry on a daily basis that goes largely unreported.
“To encourage more Australians to seek financial planning advice, we need to gain a better understanding of the value experience people get when engaging a financial planner.”
So two days after the LIF bill passed thanks to fictitious lobbying by the FSC Sally Loane now says adviser trust is high (tell us something we didn’t know!). Next the FSC will probably release findings to say that Risk advice through advisers has low lapse rates by comparison to direct but should still have had their incomes slashed to increase the FSC members profits.
Sally Loane says clients should be encouraged to seek advice through advisers!! But thanks to her organisation they won’t be able to afford do so in the future for risk advice thanks to the LIF
If Sally Loane ever thinks the FSC can ever win back any resemblance of trust she is sorely mistaken.
The adviser community has seen the FSC for the corrupt organisation that it is and will not think otherwise in the future.